What it takes to be Relief Store Management
Our Relief Management are a very integral part of our Stores management team. One of your primary duties will be to relieve our full-time managers, so they can have time off to relax, rejuvenate, and attend to personal business; and we believe that to be an essential role in supporting the well-being of our team. Relief Managers will also have the opportunity to support managers who are new to a store, helping them to be successful through coaching and advice.
Whether you are at a store for several weeks or several months, you will take full ownership over all store operations to ensure the store continues to run seamlessly in the absence of a full-time manager.
To be successful in this role you need to be able to adapt rapidly to your new environment, have great communication skills, a strong work ethic, and the ability to take charge and lead a team quickly. You will also need to have empathy and respect for the various communities we serve across northern Canada.
If you feel that you have what it takes to take on this important role, we would like to hear from you. APPLY TODAY!
Our Relief Management employees are given the same accountabilities as our permanent Store Management roles. What makes our Relief Management unique is their agility and ability to thrive on change. You will be required to rapidly respond to a request to lead a store where you will need to quickly understand the store operations alongside building relationships and trust with both employees and customers. Your strong operational skills will be critical to ensuring that the store does not miss a beat while you are there.
You will have the ability to pivot, pack up, and move on to your next assignment where your support is needed. Flexibility and open-mindedness will be essential to help you succeed in this role.
As with all our full-time management roles, this role will be exciting for you if you are excited about “rolling up your sleeves”, getting hands-on and doing whatever needs to be done in order to get sales and serve our customers better.
However, this role will provide you with the opportunity to be part of many teams, visit many communities, and have the knowledge that you have helped support your colleagues by letting them take some well-deserved time away from the business.
You may be looking for a short term contract to supplement your regular income or one that provides flexibility around other personal commitments. Alternatively, you may be looking for a permanent role, which provides more flexibility in location so you are able to experience different stores and communities. Either way, we have both contract and permanent Relief Management opportunities available.
When you join our team, you are accountable for handling all operations at the stores in which you are placed, as such, you are given the same level of training, attention, and motivation as our full-time staff.
We know that this role requires a great deal of personal flexibility, so we have included subsidized food and housing in our benefits program. You will also receive a comprehensive benefits package and competitive wage.
It is not uncommon for our Relief Management to request a permanent location after a period of time; and we are fortunate to have these opportunities available to help you grow into a long term career with us.
Our produce departments provide unique fruit and vegetables to the markets they serve. We get input from customers and order to their needs. Our value-added items are made in-house each day. Our customers love the fresh cut veggies and fruit packaged for quick and easy eating.
Our meat departments are very important to our customers. The team ensures that product is displayed and priced to sell to customers. Meat includes chicken, pork, and beef as well as fish and seafood in the fresh and frozen cases.
The grocery department is the largest in the store. It is where we display, price, and promote packaged items and dry goods such as can items, cereals, and non-refrigerated drinks. The grocery department also includes frozen and dairy items like milk, cheese, and yogurt.
C-Store & Gas Service
We offer our customers the chance to do a quick shop in our C-Stores. They can grab a snack or coffee and quick meals like sandwiches and pizza. Some locations offer fuel services as well.
Working in General Merchandise means you get to work with everything from small to big ticket items. Fishing gear to boats, clothing to appliances, and electronics to snowmobiles. You get to display, talk to customers about their needs, and learn about the new items coming to the store.
Our admin department provides many important services to our customers. Some locations have Canada Post outlets and process all mail for the community. Other locations have lottery. All stores provide money transfer services, personal tax preparation, and provide financing for making big purchases like a new ATV.
Deli/HMR & Bakery
Deli & Home Meals
Our customers enjoy the convenience of prepared meals, sandwiches, and snacks we make in our deli. We have a variety of thaw and serve products and we cook hot items like chicken, pizza, and Chinese cuisine.
Tim Hortons & Branded Food Service
Many of our communities enjoy the connection to food brands they recognize like Tim Hortons, Pizza Hut, and KFC. These brands have their own recipes and products that they serve. Our associates learn how to prepare some of the most popular food brands in the country.
Our Management employees will have the opportunity to participate in hands-on training at our Training Centre in Winnipeg, Manitoba. Our Training program is comprised of various operational modules and leadership courses to ensure our employees are equipped and prepared before making their way to their community. Employees will also undergo a cultural awareness course to understand our customers and the importance of building positive relationships.
How to become one of our team
Preliminary Stage - Learning
After you have submitted your interest through an online application, if selected, you will be contacted to attend an information session to help you learn more about the various communities we serve. Here you will learn who we are, where we are located, our unique business model, and what life is really like in our remote locations.
Assessment Stage - Who are you?
If you believe the opportunity is right for you, you will be sent an online assessment to complete to help you inform us about your leadership potential. We would like to see how you are hardwired against our unique Store Management 'DNA' profile. Our recruiters will also set up some time to speak to you remotely, to ask some practical questions about your background and experience. Selected candidates will be asked to submit reference contacts and complete a criminal record check.
Interview Stage - Showcase!
Once you have completed and passed our assessment stage, you will be invited to interview with our awesome Store Operations team. By speaking with one or more of our team – which can range from Store Manager to Vice President – you will get the chance to showcase your knowledge and leadership potential. Certain positions may require you to travel to Winnipeg for an in-person interview. If this occurs, you will also take part in a 'floor walk' experience at our Training Centre.
Final Stage - New Adventure
If everything goes well, we would provide you with a formal employment offer before we complete the final process steps, which will include a fitness to work medical. Once this is all taken care of, we will book your flights and welcome you to the Northern and NorthMart team!