What it takes to be a Department Manager
Department Managers play a valuable role in the day-to-day operations of our stores to ensure we provide a variety of essential services to the communities in which we operate.
Being a Department Manager can be incredibly varied. You could be merchandising or ordering for a specific department, serving customers at the till, receiving deliveries, planning the schedule for your team, or taking charge of the store when the Store Manager is away. Whatever task you are performing, you will always be enthusiastic, lead from the front, display a strong work ethic and have the ability to manage challenging situations.
You will also have the agility and capacity to work respectfully, knowledgeably, and effectively in the communities where you not only work, but also live. Your ability to develop a deep empathy and respect for the community that you serve will be critical.
If you feel you have what it takes to succeed in this demanding role, APPLY TODAY!
Our best department managers are excited to “roll up their sleeves”, and do whatever it takes to drive their part of the business in the store. They are happy to take on physically demanding work, as long as it means serving the customer better and earning more sales. Enterprising, passionate individuals who are good planners and organizers are always successful with us!
Our environment is a little different than others. You'll experience challenges that are unique to our communities, such as delayed shipments due to weather or deliveries arriving in all sorts of modes of transport. Things can get tough but we are a resilient team and like to run with problems and take control of difficult situations. We think outside the box; getting creative in order to get the job done.
The role is demanding but in return, you will have a high level of accountability and a great depth of variety to your role. The ability to have a direct positive impact over a team, helping them to grow and develop, is one of the many reasons that makes this role worthwhile.
Joining our team as a Department Manager allows you to take ownership of your own department, create plans and strategies to help increase sales and retain customer loyalty. You need to be passionate, but also goal oriented as we are all working together to reach our targets. In return, you will be rewarded for your efforts.
Our generous subsidized food and housing program provides for very affordable living options, which in turn, could provide you with the ability to direct your normal earnings into one of our great savings or investment options to help provide for your future.
As long as you are adaptable and resilient, we will provide you with the training you need to succeed, even if you have limited retail experience. We offer excellent training in our Winnipeg training facility; combined with ongoing support and development from some of the best Store Operations leaders around. We are a large organization so we have many great opportunities to help you grow a long term career with us.
Are you a couple? Friends, siblings, or just two colleagues that get along really well? We are always willing to support enthusiastic and highly motivated retail professionals who are seeking the opportunity to join us as a team. You can enjoy working and exploring a new community and culture with your friend or spouse while developing a growing career in retail.
Our produce departments provide unique fruit and vegetables to the markets they serve. We get input from customers and order to their needs. Our value-added items are made in-house each day. Our customers love the fresh cut veggies and fruit packaged for quick and easy eating.
Our meat departments are very important to our customers. The team ensures that product is displayed and priced to sell to customers. Meat includes chicken, pork, and beef as well as fish and seafood in the fresh and frozen cases.
The grocery department is the largest in the store. It is where we display, price, and promote packaged items and dry goods such as can items, cereals, and non-refrigerated drinks. The grocery department also includes frozen and dairy items like milk, cheese, and yogurt.
C-Store & Gas Service
We offer our customers the chance to do a quick shop in our C-Stores. They can grab a snack or coffee and quick meals like sandwiches and pizza. Some locations offer fuel services as well.
Working in General Merchandise means you get to work with everything from small to big ticket items. Fishing gear to boats, clothing to appliances, and electronics to snowmobiles. You get to display, talk to customers about their needs, and learn about the new items coming to the store.
Our admin department provides many important services to our customers. Some locations have Canada Post outlets and process all mail for the community. Other locations have lottery. All stores provide money transfer services, personal tax preparation, and provide financing for making big purchases like a new ATV.
Deli/HMR & Bakery
Deli & Home Meals
Our customers enjoy the convenience of prepared meals, sandwiches, and snacks we make in our deli. We have a variety of thaw and serve products and we cook hot items like chicken, pizza, and Chinese cuisine.
Tim Hortons & Branded Food Service
Many of our communities enjoy the connection to food brands they recognize like Tim Hortons, Pizza Hut, and KFC. These brands have their own recipes and products that they serve. Our associates learn how to prepare some of the most popular food brands in the country.
Our Management employees will have the opportunity to participate in hands-on training at our Training Centre in Winnipeg, Manitoba. Our Training program is comprised of various operational modules and leadership courses to ensure our employees are equipped and prepared before making their way to their community. Employees will also undergo a cultural awareness course to understand our customers and the importance of building positive relationships.
How to become one of our team
Preliminary Stage - Learning
After you have submitted your interest through an online application, if selected, you will be contacted to attend an information session to help you learn more about the various communities we serve. Here you will learn who we are, where we are located, our unique business model, and what life is really like in our remote locations.
Assessment Stage - Who are you?
If you believe the opportunity is right for you, you will be sent an online assessment to complete to help you inform us about your leadership potential. We would like to see how you are hardwired against our unique Store Management 'DNA' profile. Our recruiters will also set up some time to speak to you remotely, to ask some practical questions about your background and experience. Selected candidates will be asked to submit reference contacts and complete a criminal record check.
Interview Stage - Showcase!
Once you have completed and passed our assessment stage, you will be invited to interview with our awesome Store Operations team. By speaking with one or more of our team – which can range from Store Manager to Vice President – you will get the chance to showcase your knowledge and leadership potential. Certain positions may require you to travel to Winnipeg for an in-person interview. If this occurs, you will also take part in a 'floor walk' experience at our Training Centre.
Final Stage - New Adventure
If everything goes well, we would provide you with a formal employment offer before we complete the final process steps, which will include a fitness to work medical. Once this is all taken care of, we will book your flights and welcome you to the Northern and NorthMart team!